Chinoy Travel and Tours is single proprietorship owned by Rosemarie Generao Aquino and has been established April 25, 2013. The company name “CHINOY” was derived from “Chinese-Filipino” since the owner of this company is Filipino residing in Macau and owns several other establishments which cater most Filipino and Chinese. Ms. Aquino is co-owner of San Malo branch of Macau Gonbei Tourism and Tours which is still actively operating in Macau at present. Having extensive ideas with Tourism, Ms. Aquino then decided to extend her business in Philippines to be directly accredited with other Airline company and started cater Local flight and Tours as well as international. The service of Chinoy Travel and Tours is now growing rapidly, and being recently awarded by Philippine Airline, Cebu Pacific and Air Asia as one of Top Sales Agent.

Chinoy Travel and tours- financed by ROSEMARIE GENERAO AQUINO, whom not just to be considered qualified, but she is highly skilled regarding Tourism Industry. To mention some of her Attainments:

• Travel Industry Designator Services (T.I.D.S.) I.D. No.: 96-639093
• Passed the ABACUS Training in Basic Reservation Course.
• Obtain diploma in I.A.T.A./UFTAA Foundation – EBT Course.
• 16 years working experience in Travel agency business.

Our Mission

Chinoy Travel and Tours aims to provide professional travel arrangement and quality service for both leisure and business travelers. We have a professional team who provide both Inbound and Outbound travel services. “Extraordinary as you” describe exactly the spirit and mission of the company which is aiming to make your travel experience – either for leisure or business –unforgettable. The mission of this company is to make your journey Extraordinary as you.

Company History

25 April 2013 – Chinoy Travel and Tours had been solely established in, by Rosemarie Generao Aquino with PHP 500,000 starting capital. Started in our ticketing services and In-bound/outbound tours services in office located at 109 Bayanihan Commercial Stall Balibago, Angeles City, Pampanga, Philippines

September, 2015 – Due to government site plan, the building of our office had been demolished. We then relocated at Stall#33, 3^rd Floor, Nepo Mall, Dona Teresa Cor. St. St. Joseph St. Santo Rosario, Angeles City, Pampanga. The relocation boosts our business more rapidly. In-bound and outbound clients continuously grown. And VAN service has been added for inbound Tour and Airport Services

November, 2015 – Due to combined hard-work of Macau and Philippine office staff, we have been awarded as one of the Top seller of Philippine Airlines.

February 2016 – It’s a company pride to be one of the Cebu Pacific Eagle Wings Awardees just after 2-years of being an Accredited Sales Agent.

April 2016 – A Prestige award had been given to us by Air Asia during the first Red Star Citation

February 2017- Another year of achievement award from Cebu Pacific.

March 2017 – awarded as one of the Top Seller by Philippine Airlines.

Present - Started and currently specialized in In-bound and outbound services, the company is now striving to expand its services through its membership with Tourism organizations local and international.

Philosophy

The Company’s success has been built on the philosophy of always giving the Client the best possible personalized service. This philosophy remains the driving force behind Chinoy Travel and Tours today. The Company promises to fulfill all of clients traveling desires. Whether they are booking for family, heritage, music, sightseeing, sports, or group travel, we, are here to help make it all happen. The possibilities are endless! Planning the perfect trip is often stressful, so we assist them every step of their journey. With offices in Macau and Philippines, we can take care of any situation that may arise, and thus ensure that clients are in safe hands.

Values

We offer the very best in bespoke designer vacations. With our wealth of experience, we can confidently boast that we can give you memorable travel. Whether you’re looking for a Wild West Adventure, a romantic break, a relaxing vacation or a sightseeing tour, we can plan your itinerary right down to the tiniest detail.

Airfares can change from minute to minute. Therefore, through our professional staff, Chinoy Travel and Tours keeps a close watch via computerized link and extensive network of travel suppliers for travel services. We will plan and book your entire trip. We are arranging the perfect journey. Travel with us for your individual, group or business trip and your vacation will be magical, memorable and best of all - stress free! Our team guarantees professional assistance and the highest quality of service.

Apart from the official recognition, we are also proud to be associated with some of the national and international august bodies in travel and tourism industry.

Company Policy

1. Through the pursuit of fair and transparent corporate activities, by expanding our interaction with the community at large, we are contributing to the development of Asian communities.
2. Based on our commitment to provide the best services, we are continuing to strive to provide the ultimate in customer satisfaction.
3. Through continuous commitment to open and fair dealings with our business partners, we are striving to ensure mutual prosperity.

Commitment

Our pledge to continuously improve the way we do business – from handling routinely transactions to building comprehensive tour packages – is not something we write about and conveniently forget as time goes by. It’s a promise we live by and work hard to keep. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.

We are committed to playing our full part in advancing tourism, helping to create a peaceful and richly satisfying society by bringing together people of different regions and nations.

Incidentally, many of our customers also rely on us for their international travel arrangements. We gladly perform the necessary steps ( research best locations, availability, price checks etc.) for them to enjoy other areas of the globe at the price they’re most comfortable with.

Rest assured that we’re reliable, proven professionals who’ll provide you with quality, service and a journey of the highest caliber. And no matter what your budget or interests, Chinoy Travel and Tours has what it takes to make your dream trip a reality.

Total Flexibility

With a destination and all the amazingly exciting opportunities it presents, the infinite flexibility to turn every vision into fabulous reality is essential to what we do. You will, therefore, appreciate why our pricing policy does not reflect rigid packages. As far as we’re concerned, there is no such thing as a package.

We will provide you with a quotation based on the lowest airfares and hotel rates available for the dates you want to travel... We provide materials, articles, reports and tips for the benefit of those who are searching for information on immigration, passports, and so is the most often ignored part of preparing for your holidays - Travel Insurance and health insurance.

Outbound and Inbound Leisure Services

1. Outbound Leisure Department

As the licensed travel agency in Philippines, our expertise on travel International ensures that we are able to provide unparalleled quality products and services to customers; our comprehensive group tour and free-and-easy packages.

2. Inbound Department

Our group of professional employees are committed to serving our customers with the constant mindset of ensuring safety, comfort and personal touch and are most glad to assist tourists' inquiries.

Our guides will take care of tourists participating in local land tours. Holiday packages and escorted group tours, to more tailored services as meeting, conference, incentive & exhibition programs and outbound travel arrangement. We are able to better serve our customers and attend to their every need and travel requirement.